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Forum Discussion
WW5781
Jan 31, 2023Initiate
Support Scam - Netgear RBR750 Mesh Router Security Program
I just spent an hour on the phone with what I believe was a scam. For my RBR750 Orbi Mesh system I can't access Orbilogin or 192.168.1.1 and while on the Netgear site, what I thought was agent offer...
- Jan 31, 2023
Definitely not Netgear. After a product's 90 days of 'complimentary support' (ha) have expired, Netgear offers a variety of paid services through a subsidiary called Gear Head (get the pun?)
https://www.netgear.com/support/
Scroll down to "Premium Support" for options.
CrimpOn
Jan 31, 2023Guru - Experienced User
Definitely not Netgear. After a product's 90 days of 'complimentary support' (ha) have expired, Netgear offers a variety of paid services through a subsidiary called Gear Head (get the pun?)
https://www.netgear.com/support/
Scroll down to "Premium Support" for options.
- WW5781Jan 31, 2023Initiate
Thanks, that's what I thought!