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This happen very sudden like a week ago. Access was fine before.
This is pretty unacceptable support. My router is practically brand new and was very expensive and I'm already resetting it to lose all my settings? I have tenants and guests using this network so it...
FURRYe38, I just saw that post. I really hope that they find a fix which does not require me to factory reset. I can wait till month end for them to push the fix otherwise I'll have to go factory reset and downgrade path.
You need to factory reset if you want immediate access.
The trust is gone now. If I'm going to need to reset my entire configuration because you pushed a bad firmware and can't provide any recovery path then I might as well buy a different system and set it up instead. Lucky I can still return mine.
Maybe next time think about opening up something like SSH access on your devices so that savvy users might have a chance to get in and salvage their configuration.
Having a back up configuration saved to file is helpful when factory resets are needed.
Contact NG support. Others are mentioning support can help.
Good Luck.