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Forum Discussion
920cody
Jun 04, 2024Aspirant
Took a firmware update on RBR752 and now cannot access router!
I signed into my Orbi app on my phone and saw an update was available for a remote Orbi network I have at my Winter home. So, I updated. Now, when I try to access the router through the app, I'm told...
CrimpOn
Jun 05, 2024Guru - Experienced User
920cody wrote:
Is there a way to revert back to previous firmware? I have RDP access to the computer (Windows) on the network down there
This is another potential pitfall. Certainly, the remote computer can download the previous version of firmware for the router (and satellites?), unpack the zip file, etc. However, web access to the router/satellites is essential in order to access the Manual Firmware Update menu. No web access means no access. In addition, the instant that the router reboots after a firmware change, internet access is cut off until it reboots successfully and restores the connection. If it doesn't come up correctly, you are cut off permanently.
This may be a case where RDP access to a computer on the LAN may be what you have to live with until a return to the winter home. For example, there may be an alarm system that relies on internet access to function. Security cameras, thermostats, door access for cleaners, etc. etc.