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Forum Discussion
Took a firmware update on RBR752 and now cannot access router!
I signed into my Orbi app on my phone and saw an update was available for a remote Orbi network I have at my Winter home. So, I updated. Now, when I try to access the router through the app, I'm told...
Has a factory reset and setup from scratch been performed since last FW update?
A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch with a wired PC and web browser. https://kb.netgear.com/22697/How-do-I-install-my-NETGEAR-router-using-the-router-web-interface
That's something I can't do remotely. I'll have to wait until October to do that. Thanks.
Any local person around that could help you out?
No. No big deal. So long as it's working otherwise, I can deal with it when I go down.
Ok. Ya seems like it's in some bad state.
Were seeing issues from others regarding recent v.31 FW.
Once you get there, if a power cycle or Factory Reset doesn't resolve this issue, I'd revert back to v.21 on the system. That seems to be most stable.
920cody wrote:
No. No big deal. So long as it's working otherwise, I can deal with it when I go down.