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Forum Discussion

aa887's avatar
aa887
Aspirant
Dec 12, 2023

Troubleshooting set up for a WiFi-based camera with RBR840 Mesh

I am trying to set up a WiFi-based doorbell and am getting the following error message: 'Mismatched WiFi Networks. Please ensure that the G4 Professional doorbell is using the same network the Dream ...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Dec 12, 2023

What Firmware version is currently loaded?

 

Are you setting up this device on the separate IoT network SSID on the Orbi system? 

 

Something to contact the mfr of this device since its there product. 

  • aa887's avatar
    aa887
    Aspirant
    Dec 12, 2023

    V4.6.14.3_2.3.12

     

    I am not trying to set this up on a separate IoT network SSID on the Orbi system, but I do wonder whether one device is connecting to a different SSID than the other device. Any advice how to check this?