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Forum Discussion
Trying get formal support for my Orbi but always the same error message.
Hi all. Trying log a case with Netgear for support but getting the following error all the time. Have tried different browsers and indeed two machines and the same error. I can log in, I can sele...
The orbi support guys on here are pretty good. I'd start with the questions on here before paying $ for it.
Sometimes its better on here than l1/l2 do.
Oh for sure and very much appreciated. But my point is I cannot log anything to Netgear and getting the error shown all day. Support from guys on here is of course great.
Interestingly since posting that message, I tried again and my request for support was successful ... at least the logging of it. Bit strange but at least a step forward.
I have now started a logged case but absolutely more than happy get support from the community.
EDIT: actually a small correction, still having problems opening a case. Turns out what I did was to (accidently) request a hardware replacement. But at least I got a log number back.
Thanks for the suggestion Furrye38.
Excuse my lack of familiarity but could you show where I can do that? I have used PM function on other web sites but it's not jumping out to me where I might do it on Netgear Community.
Thanks again
You can select there tagged user name and go to there profile page. Select Send this user a private message button and type away at them.
