NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
unable to access web interface or orbi app
I have remote access enabled on my Orbi. I can ping its IP address ands connect via VPN. but both thew web interface and app refuse to connect. Devices on the network are getting an internet connecti...
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
- Modem Ubee EU2251. Not sure of orbi firmware version as I can't access the inferface. But I know a few days ago it said it was up to date. Just to be clear this used to work fine and all of a sudden stopped.
Has a factory reset and setup from scratch been performed since last FW update?
For any Orbi app issues, please visit and post here:
https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app
No it has not. Do I really need to do that? Seems like a drastic step to have to redo all the settings.