NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
zerolab
Oct 16, 2022Guide
Unable to add satellites (RBS750) after updating to 4.6.9.11
Yesterday I made the terrible mistake of updating my satellites to the latest firmware.Since then they all stopped working and showing up in the Orbi connected devices. I have since then removed them...
- Oct 17, 2022
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡
zerolab
Oct 16, 2022Guide
On the satellite I was still able to connect I downgraded the firmware back to V4.6.5.14 and was able to get it to work again.
Any pointers how to downgrade the other satellites, I wouldn't know how to connect over http.
FURRYe38
Oct 16, 2022Guru - Experienced User
Try ethernet connected to the RBR?
Ya, you can't use that version of FW. Only use what is on NG download page for the CBK750 series system for the RBS that comes with the CBR.
- zerolabOct 16, 2022GuideThe version of the fw is on the rbs750 webpage where I also download the downgrade. The satellite upgrades no issues if there was compatibility would of been good to know...I can try with Ethernet connection do you recommend directly to a laptop or to a switch, any idea what ip it might assign....
- FURRYe38Oct 17, 2022Guru - Experienced User
Since you have the CBK752 system, please use the CBKs web page for the CBR AND RBS that comes with the CBR for any FW updates for the CBR or RBS:
https://www.netgear.com/support/product/cbk752.aspx#download
These are closely tied to each other in FW development versions and using the main RBS web page FW files will not work.- zerolabOct 17, 2022GuideLesson learned...to fix it seems I have to tftp to the satellite once connected over Ethernet and upload the right fw