NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
BulletRouge
Dec 10, 2020Aspirant
Unable to Admin my new AX4200 router
So, my wifi is up. I have only one network, all my devices are run and running OK. But... I can't get to my router to do any admin. (no response from 192.168.1.1) I've tried different browsers, ...
CrimpOn
Dec 10, 2020Guru - Experienced User
BulletRouge wrote:But... I can't get to my router to do any admin. (no response from 192.168.1.1)
I've tried different browsers, all in-cognito mode.
I also can not get to it from the app on my Android phone, it doesn't see anything on my local network and can't connect via "anywhere" access.
Netgear set up a new community forum for the AX products. If you post questions there, people who answer may have personal experience with the product, unlike those of us who have only the "original" Orbi.
https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax
That said, what IP address is showing as the "gateway" in your network configuration?
You are correct that most WiFi routers assign IP's in the 192.168.1.x subnet and give themselves 192.168.1.1 as the gateway.
However, if the Orbi is connected to another router that is already using the 192.168.1.x subnet, then Orbi will pick a different private IP space, often 10.0.0.x
BulletRouge
Dec 10, 2020Aspirant
yea, all my stuff is on 192.168.1.x all show gateway as 192.168.1.1