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Forum Discussion

Aspirant

Dec 27, 2021

Unable to cast via RBS750

I have recently switched over to an RBR750/RBS750 wifi 6 network. Previously had no issues casting to Chromecast or to Samsung TV. Now can't cast to either via the satelittes but can with just the ro...

Guru - Experienced User

Dec 28, 2021

I would make contact with NG support and let them know what your seeing with and with out the RBS enabled for Chromecast. Seems like something isn't happening with RBS enabled...Something NG should look into.

https://my.netgear.com/support/contact.aspx

Aspirant

Jan 04, 2022

Logged about a week ago, still awaiting a resolution.

FURRYe38
Guru - Experienced User
Jan 04, 2022
👍
CrimpOn
Guru - Experienced User
Jan 04, 2022
SKEN57 wrote:

Logged about a week ago, still awaiting a resolution.

Does "logged" mean:

The initial post on the community forum, or

Contacted Netgear support
- SKEN57
  Aspirant
  Jan 04, 2022
  Logged a support request, I have ProSupport, so would like to think they are busy working on this.
  CrimpOn wrote:
  SKEN57 wrote:
  Logged about a week ago, still awaiting a resolution.
  Does "logged" mean:
  The initial post on the community forum, or
  Contacted Netgear support
  - CrimpOn
    Guru - Experienced User
    Jan 04, 2022
    SKEN57 wrote:
    
    Logged a support request, I have ProSupport, so would like to think they are busy working on this.
    
    Certainly not an incentive to pay for Pro Support. It could have been assigned to someone who is on holiday, sick, left, or has moved on to other problems and is hoping this one has "gone away." The "squeeky wheel" gets more attention.