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Forum Discussion
silentnomad
Feb 18, 2024Aspirant
Unable to connect at 6 GHz to the Orbi RBRE960
Hi. I have an Orbi RBRE960 (Wi-Fi 6E) with two satellites. I’m in the UK and it’s on firmware V6.3.7.10_3.3.3 which I believe is the latest firmware for this region. This is running in AP mode and no...
silentnomad
Feb 20, 2024Aspirant
Hi, thanks for the advice. The laptop is supplied from work and so is pretty much locked down in what I can do. However, I've raised it with the work Service Desk and I'll see what they find. Thanks again, hope to report back in a few days!
CrimpOn
Feb 20, 2024Guru - Experienced User
The IT staff at work may take an intellectual interest in your situation, as the implementation of 6GHz WiFi may be something they have in mind. (or have done already?) It appears that a 6G WiFi connection must use WPA3 authentication, whereas the millions of legacy WiFi devices are simply not capable of WPA3 which means the 2.4G and 5G WiFi networks need to keep supporting WPA2. This article from 2022 goes "down the rabbit hole" in discussing this issue:
https://www.extremenetworks.com/resources/blogs/wireless-security-in-a-6-ghz-wi-fi-6e-world
It might be helpful to explain the context of the request: "I have a WiFi router that uses the same SSID for 2.4G, 5G, and 6G WiFi and the authentication is set to ..... But, my company laptop never connects at 6G. 6G would be faster because (a) it simply IS faster, and (b) there is only one device in the entire house that supports 6G WiFi so there can be no competition for the bandwidth. (p.s. the WiFi link between router and satellites uses a 5G WiFi link, so this laptop is all by itself on the 6G frequency.)"
Just a crazy thought: It might add to the knowledge base to temporarily enable the 6G only SSID and see if the laptop will connect to it. This feature supports only 6G capable devices.
- TC_in_MontanaFeb 21, 2024Virtuoso
You did not mention what operating system you were using. Are you using Windows 10 or Windows 11 or something else?
Windows 10 does not support WiFi 6E (6GHz) - you must be on Windows 11 for 6GHz access.
- CrimpOnFeb 21, 2024Guru - Experienced User
Valid question. HP describes Windows 11 Pro as being "included in the price"
https://www.hp.com/us-en/shop/pdp/hp-elitebook-830-g10-notebook-pc-customizable-6v4u4av-mb