NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Unable to connect to Orbi 850 from APP or PC Browser
I have an Orbi RBR850 and a few satellites - everything on my home network is working fine with no issues (hard-wired and wireless). For the first time in a few months I decided to manually log in / check a device map but am unable to do so. From a direct-connected PC (same PC I always use) I tried http://192.168.1.1, http://10.0.0.1, and routerlogin.net - can't reach it. Plugged a laptop directly into the router - nothing. Reset the router (hard reset and soft reset) - no luck. Tried from the iOS app - nothing. I'm pretty good at troubleshooting network issues but have never had this much trouble. Again - the wireless and direct wired connectivity works fine - I can get data. From a wired PC I can successfully ping 192.168.1.1 and get consistent, fast replies. Any suggestions?
For direct access I used a Windows PC with Mozilla, Chrome - cleared the cache, restarted - all the tricks - can't figure this out - any advice?
Fyi:
If you reach out to NG see if they can help you.
Others have posted that a factory reset and setup from scratch using a wired PC and web browser re-gains access to the RBRs web page.
1 Reply
Fyi:
If you reach out to NG see if they can help you.
Others have posted that a factory reset and setup from scratch using a wired PC and web browser re-gains access to the RBRs web page.