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Forum Discussion

cponnusa's avatar
cponnusa
Aspirant
Aug 24, 2022

Unable to connect to xfinity from my router RBR750

I am unable to connect to Xfinity sites at all from my computer, and not to the apps from my phone and from my Amazon Firestick (for Xfinity Stream). I have license for Armor which was activated rec...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Aug 25, 2022

Had you been able to connect before you activated Armor? 

 

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

  • cponnusa's avatar
    cponnusa
    Aspirant
    Aug 25, 2022

    Yes, I was able to connect earlier but it stopped working after Armor is enabled.

    Modem: NETGEAR. DOCSIS 3.0 (16 DS 4 US)

    Firmware in RBR Router: V4.6.8.2_2.1.9