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Solved
Unable to see Satellite AP
I have a recent RBR860 that replaced an aging Deco system. Since installing, the satellite has been rock solid in my home office that is detached from my house. This week however, it started constant...
Thank you both for your assistance. At the end of the day, I unplugged all internet equipment in the house for like 10 min the reconnected one at a time. I also relocated the furtherst AP about 15' closer and is now as close as possible without sitting outside the MIL suite. After doing this, everything seems to have stabilized again and has been solid without a single drop or latency for a few days now (beyond the neighborhood power outage thanks to lack of notification from power company lol)
I do have an issue when I walk between buildings that I have to reconnect to the AP in that building for some reason but it's easy to do. Not sure if this is a setting in the system or just how the Orbi is but as soon as I'm out of range of one, I have to reconnect to the other. Inconvenient and didn't do this with my old Deco system but it's easy to adjust for.
Ericasjourney wrote:
This is connected directly to the ISP wifi rather than the mesh to avoid crowding my mesh network but since all security devices are wireless, wondering if this isn't the issue.
My searches appear to indicate that the Vivint sensors operate in the 345MHz frequency range.
Thus, the sensors are not likely to be interfering with Orbi WiFi. If it is the base station that is connecting to WiFi, I suggest connecting the base station to Orbi WiFi and disabling the ISP WiFi. My Simplisafe base station is connected to Orbi WiFi and has never created any sort of problem.
Unfortunately I cannot disable the ISP Wi-Fi as we also have TV from them and they hardcode their Wi-Fi to the cable box and that will kill my cable (completely stupid I know). I KNOW their Wi-Fi and mine likely collide but cannot do a thing about it until the new ISP being built out moves into my neighborhood in the next 12 months
How close is the ISP modem and security devices hub to the Orbi RBR? I presume at least 10 feet or more distance?
What channels is the ISP modem using for the TV? Far apart channels.
Seems like there maybe some noise going on here thats causing problems.
How close is the ISP modem and security devices hub to the Orbi RBR? I presume at least 10 feet or more distance?
- Security hub - ~10ft from the ISP modem/router
- Main Orbi - this is connected via ethernet and is physically about 20' away but the cabling would be likely 4x that far as it runs up a wall, through the attic and down to the location.
What channels is the ISP modem using for the TV? Far apart channels.
- No clue, I have zero access to the modem and the ISP is the worst to deal with
Vivint is going to come next week to reconfirm the configuration of their equipment. The tech I just spoke with indicated they don't use wireless channels so not sure I actually got someone that knew what they were doing as I've never seen wireless devices that just magically work without traversing a specific or random channel.
Ericasjourney wrote:
they hardcode their Wi-Fi to the cable box
I notice the Optimum web site provides no details about "how this works". Does Optimum provide some sort of "box" and remote for each TV set in the house, and those boxes are connected to the Optimum box with WiFi?
Correct - they provided the cable box and the Modem. The cable box only communicates via wifi to the modem and requires the connection in order to update channels and guides. It will ONLY speak to their equipment unless I wish to pay them even more for a cable box that does this across coax. They have a literal monopoly in this town at the moment until this new ISP completes their multi-year install.
