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Forum Discussion
Solved
Unable to see Satellite AP
I have a recent RBR860 that replaced an aging Deco system. Since installing, the satellite has been rock solid in my home office that is detached from my house. This week however, it started constant...
Thank you both for your assistance. At the end of the day, I unplugged all internet equipment in the house for like 10 min the reconnected one at a time. I also relocated the furtherst AP about 15' closer and is now as close as possible without sitting outside the MIL suite. After doing this, everything seems to have stabilized again and has been solid without a single drop or latency for a few days now (beyond the neighborhood power outage thanks to lack of notification from power company lol)
I do have an issue when I walk between buildings that I have to reconnect to the AP in that building for some reason but it's easy to do. Not sure if this is a setting in the system or just how the Orbi is but as soon as I'm out of range of one, I have to reconnect to the other. Inconvenient and didn't do this with my old Deco system but it's easy to adjust for.
Ericasjourney wrote:
when I do this, they now require you to download an app to your computer....
I just set up an Orbi AX router recently and noticed that prominent page that talks about "Download Orbi app". At the bottom of the screen in smaller type is a line that says "If you do not have a smartphone, then click here to proceed." That will take you to the Orbi web management screen. The computer uses only a web browser (no 'app'), but is appears that Netgear really wants customers to use the 'app'.
Thank you both for your assistance. At the end of the day, I unplugged all internet equipment in the house for like 10 min the reconnected one at a time. I also relocated the furtherst AP about 15' closer and is now as close as possible without sitting outside the MIL suite. After doing this, everything seems to have stabilized again and has been solid without a single drop or latency for a few days now (beyond the neighborhood power outage thanks to lack of notification from power company lol)
I do have an issue when I walk between buildings that I have to reconnect to the AP in that building for some reason but it's easy to do. Not sure if this is a setting in the system or just how the Orbi is but as soon as I'm out of range of one, I have to reconnect to the other. Inconvenient and didn't do this with my old Deco system but it's easy to adjust for.
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡
ericasjourney19 wrote:
I do have an issue when I walk between buildings that I have to reconnect to the AP in that building for some reason but it's easy to do. Not sure if this is a setting in the system or just how the Orbi is but as soon as I'm out of range of one, I have to reconnect to the other. Inconvenient and didn't do this with my old Deco system but it's easy to adjust for.
Is there a chance that the mobile device has an option for each remembered WiFi SSID to "Connect Automatically" and the option is not set?
What this sounds like is the device has lost connection with the Orbi and has gone into "Ready to Connect" state, but has not done so when the SSID reappeared.
Imagine, for example, that WiFi was set up in houses in two different cities with exactly the same SSID/password. As soon as the device enters one house (or the other) we expect it to connect to WiFi automatically. This is not "roaming", because there is no hand-off between access points on the same network.
Be happy to but cannot find an option in any sub-menu to mark as solved. They must have this hidden somewhere as even "find" does not locate anything that indicates solved or resolved.
I believe the Original Poster (OP) can click this:
