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Forum Discussion
PretzelCrisp
Aug 07, 2022Aspirant
Unable to set custom primary and secondary DNS servers
I’m having the same issue. Is there going to be a firmware update for this? It’s insane to me that the DNS would be unchangeable without a factory reset - this is a fundamental feature of a router. D...
- Aug 11, 2022
Yes should be fine.
If you reset and setup from scratch, just don't enable Armor or SPC when you get to the home page of the router.
PretzelCrisp
Aug 11, 2022Aspirant
AXE11000
Yeah but any time I want to change it, I have to factory reset it the entire router? This is a $1500 wifi router we're talking about. Seems insane that this fundamental feature wouldn't work??
Yeah but any time I want to change it, I have to factory reset it the entire router? This is a $1500 wifi router we're talking about. Seems insane that this fundamental feature wouldn't work??
FURRYe38
Aug 11, 2022Guru - Experienced User
NO. Only if you use Armor or SPC.
- PretzelCrispAug 11, 2022AspirantOkay wonderful; not to be dense, but to confirm:
1. I should factory reset my router
2. manually configure it before connecting to cable modem
2a. Disable parental controls & NG armor
2b. Configure DNS server addresses
3. Connect to modem & I'm all set
And from that point forward I'll be able to change DNS servers at will?
Thanks again for your help!- FURRYe38Aug 11, 2022Guru - Experienced User
Yes should be fine.
If you reset and setup from scratch, just don't enable Armor or SPC when you get to the home page of the router.