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Forum Discussion
MrBobert
Feb 04, 2025Aspirant
Unable to set up iinet (IP provider) PPPoE connection to NBN modem
Hi All, First note that my Orbi is actually a RBK753 which product type wasn't a pick option. I just got my NBN fibre modem (G-240G-P) connected and was wanting to connect my mesh router direct ...
- Feb 15, 2025
I did dig into more yesterday with success. The application keeps looping and will never find internet. i can only change rudimentary internet settings (pppoe,user name and password). My ISP wants me to specify the VLAN bridge to 2.
When the application stated endlessly cycling I logged onto my orbi router with my laptop. With the laptop I was offered more internet settings than the app gives. When I set the VLAN bridge up properly everything started working.
FURRYe38, thank you for taking the time to have a look at my issue
FURRYe38
Feb 04, 2025Guru - Experienced User
What Fw version is loaded on the system?
Have you tried setting up the PPPoE configuration on the RBR using the RBRs web page?
MrBobert
Feb 05, 2025Aspirant
No I haven't yet tried setting up PPPoE via the RBR. I was locked in the setting up the Orbi system on the app.
What i plan on doing is completing my setup with Orbi connected to the IINET modem and when setup is complete i will then configure PPPoE via the RBR webpage and attempt to remove the IINET modem and plug Orbi directly into the NBN modem.
- FURRYe38Feb 05, 2025Guru - Experienced User
Maybe some odd Orbi app issue. Please try the RBR web page to set up PPPoE. Be sure you get with the ISP for any additional PPPoE configurations and required services there.
- MrBobertFeb 13, 2025Aspirant
I still haven't been able to make it work. I have reset my RBR750 a couple of times but never seem to be able to get the PPPoE configuration viewable for additioinal settings. I am not sure if the rebooting of the Fibre Mode is required at a particular time to make work. I will try again this coming weekend.
- FURRYe38Feb 14, 2025Guru - Experienced User
Yes sometimes the ISP modem/ONT needs to be power cycled or rebooted to take effect of a new router connection.
Also make contact with the ISP as well for there help and support on there configuration.