NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

PHawks's avatar
PHawks
Aspirant
Apr 13, 2021
Solved

Unknown device Orbi AX4200

Hi, I have this weird ‘Xerox’ thing showing up. What is it and how do I get rid of it?
  • FURRYe38's avatar
    FURRYe38
    Apr 14, 2021

    If it's working and your not bothered by it, then up to you. 

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Apr 14, 2021

Can you provide a screen capture of this? 

 

Please use the Choose File to attached the screen capture file to your post. 

PHawks's avatar
PHawks
Aspirant
Apr 14, 2021
Sure...
  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Apr 14, 2021

    Ah the phanton RBS. You'll need to factory reset the RBR and RBS and setup from scratch. Use a wired PC and web browser to do this.

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      Apr 14, 2021

      Ooops, Phantom. 

      • PHawks's avatar
        PHawks
        Aspirant
        Apr 14, 2021
        Really..? That’s pretty annoying. Does it do anything bad? I haven’t noticed any changes at all, so I might just ignore the thing and leave it.