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Forum Discussion

Ragutis's avatar
Ragutis
Tutor
Feb 23, 2023
Solved

Unknown new 'satellite' shown

Hi I have the RBK853 WiFi 6 Mesh which has the 2 satellite, RBS850. Usually when I look at attached devices in the Orbi software I see the 2 RBS850 under the 'Connected Satellites' section and then ...
  • FURRYe38's avatar
    FURRYe38
    Feb 25, 2023

    Other posters historically have posted about the same issue, FR was the permanent resolution. 

     

     

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Feb 24, 2023

Factory reset the RBR and RBS and setup from scratch. 

 

Be sure FW is same on all RBS as what's loaded on the RBR. 

Ragutis's avatar
Ragutis
Tutor
Feb 25, 2023

Thanks for replying.

Can you tell me why that is the solution? Is it not ok to just delete the extra 'satellite'?

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Feb 25, 2023

    Other posters historically have posted about the same issue, FR was the permanent resolution.