NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
MiddKid
Mar 23, 2023Guide
Updated and working, but "failed"...do I care?
I have an RBR850 router with five satellites...two 850s and three 750s. Checked the firmware on my phone this morning and ran the update. After the update, the router said "Update failed" (but list...
CrimpOn
Mar 23, 2023Guru - Experienced User
MiddKid wrote:
I'm inclined just to leave it and hope it self resolves with the next firmware update but wanted to get a second opinion here.
My opinion is that the programmer who wrote the Update Software web page was imprecise in the language used to describe what was going on. When I select the "Check" button on the web interface, I am amused to see the words "Downloading firmware" appear by router and satellites, until it changes to "No new firmware available". Huh? Why was new firmware being downloaded if it does not exist? Oh, what if "downloading" really means, "looking for"?
I believe that "Update Failed" means that the process of looking for new firmware did not succeed.
It could be that English was not the programmer's primary language and that the description in another language is more precise?
- MiddKidMar 23, 2023Guide
Thanks both. Logged back in after an hour or so and now the failure message went away and it's back to no update available. I guess it was just a momentary glitch.
- FURRYe38Mar 24, 2023Guru - Experienced User
Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡