NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Updated firmware to 7.2.7.15 on a RBR750 and 2 RBS750's
I now have one of my RBS750's reporting as model RBS750QV and reporting that the status "update failed". Current name and current firmware version are correct and show firmware as 7.2.7.15 and three...
No. There is no official Orbi satellite with the model number RBS750QV.
Users with this unusual ("impossible"?) situation appear to have choices:
- Since v7.2.7.15 is the most recent firmware for the 750 system. If the system appears to be functioning correctly apart from this anomaly, that would argue for "if it ain't broke, don't fix it." i.e. leave it alone.
- If the system is NOT working correctly, then the obvious step is to install previous firmware versions (satellites first. router last) until the system works correctly. Then disable Automatic Updates so that the system does not immediately return to v7.2.7.15
This is one of those situations where not being eligible to open a support ticket with Netgear is unfortunate. (my '90 days of complimentary support' expired in 2017).