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Forum Discussion

Z42985's avatar
Z42985
Aspirant
Oct 25, 2019
Solved

Updating firmware - Service unreachable / No New Firmware Available but on 3.1.4.7

BTW: RBR850, RBS850, RBK852 is not in the model drop down. The Firmware update page says Service unreachable for RBR850 and for the RBS850 says No New Firmware Available but they are both on 3.1.4...
  • schumaku's avatar
    schumaku
    Oct 25, 2019

    You can't upload the ZIP archive. Unpack both (the RBR and RBS) version, and select the RBR850-V3.1.5.23_1.0.46-signed.chk  resp. the RBS850-V3.1.5.23_1.0.46-signed.chk for the upload.

     

    Lack of documentation ...

     

    ===

    Firmware Update Instructions:

    To update your product’s firmware, follow the instructions in your product’s user manual. To find your user manual, visit https://www.netgear.com/support/, enter your model number in the search box, and click the Documentation button on the product page.
    ===

     

    ... Netgear is humouring us here, there is currently no user manual available - put the new firmware first to the satellites.

    PS. My non-native English heart does stuck reading "product's firmware" and "product's user manual" ... michaelkenward can you educate me? Thank you in advance!