NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Dawng11
Jan 13, 2025Aspirant
Upgrade from old Orbi to RBR850 error
My old Orbi mesh system stopped working and I got a new one and during the setup process, I’m getting an error message “Orbi Not Found It looks like you might be connected to your old Wi-Fi gateway. ...
plemans
Jan 14, 2025Guru - Experienced User
In the app, there's an option for setting up a new system in the hamburger menu on the leeft. Did you hit that.
- Dawng11Jan 14, 2025Aspirant
Yup, set it up on the app multiple times and got an error during the setup flow (see image). Given what it stated, I reset my old router by the reset button and tried it again and it still didn't work. I've since set it up with the "default" wifi name and was able to get online, but I'd like to get it to work on my old wifi name so that I can have all my devices working again