NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Dawng11
Jan 13, 2025Aspirant
Upgrade from old Orbi to RBR850 error
My old Orbi mesh system stopped working and I got a new one and during the setup process, I’m getting an error message “Orbi Not Found It looks like you might be connected to your old Wi-Fi gateway. ...
Dawng11
Jan 14, 2025Aspirant
I reset with the button on the back to clear out any settings. I did try (multiple times) to set it up via the app and it provided me this error each time
FURRYe38
Jan 14, 2025Guru - Experienced User
Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Orbi-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220016/jump-to/first-unread-message
Try setting up with a PC and web browser?
https://kb.netgear.com/22697/How-do-I-install-my-NETGEAR-router-using-the-router-web-interface