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Forum Discussion
Dustin_V
Sep 30, 2020NETGEAR Employee Retired
Upgrade Your Internet Experience With The Orbi WiFi 6 With Built-in DOCSIS 3.1 Cable Modem
The newest member of the Orbi WiFi 6 family has arrived and it’s packed with features that is designed to meet the growing demands of your home network. The brand new, all-in-one Orbi Mesh WiF...
kate1976
Oct 04, 2020Initiate
Is this a modem and router all in One? What companies use this model? I bought a Netgear Nighthawk first time with Netgear, mostly use 2 other brands, thought I would give you a chance. Tech personal from Sparklight worked with me for two days, tried calling Netgear 3 times in 2 days because we could never get a full connection. Each time on waited for 30 minutes then the line cut off. It was brought back to the store. Sparkling is looking at taking that one off their approved list and I will never buy another product. If I can't get through to a customer service tech in an hour and half waiting, this was the 2nd most expensive router/modem you have on the market. Last year for Christmas bought 4 cable modem routers for 4 sons and family. Bought 2 netgear 2 motorol. 1- netgear never could get hooked up even after working with your team and second one stopped working at 14 months. Out of warranty. No replacement. Both Motorola still going strong and both very easy to set up. This was my third TIME WITH a Netgear product would NOT recommend Poor Customer Service even during pre-pandemic times. Even during these times, you said to be patient and registered netgear persons receive priority. 30 minutes 3 times is not priority, don't use the pandemic as an excuse, get MORE tech. People.
SW_
Oct 07, 2020Prodigy
kate1976 wrote:
Is this a modem and router all in One? What companies use this model?
Yes, it's a modem/router all in one. I'm currently using this CBR752 with Comcast at home. It's working very well for me. WiFi range/coverage and speed have improved comparing to my prior RBK53 setup. Good luck.
- FURRYe38Oct 08, 2020Guru - Experienced User
Thanks for letting us know. Glad its working well.