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Forum Discussion
Dustin_V
Sep 30, 2020NETGEAR Employee Retired
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FURRYe38
Oct 19, 2020Guru - Experienced User
What Firmware version is currently loaded?
What is the size of your home? Sq Ft?
What is the distance between the router and devices?
Where in the home is the CBR located? Main or 1st floor centrally is recommended...
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try disabling the following and see:
Armor, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).
Kelitk79
Oct 19, 2020Aspirant
Hello,
What Firmware version is currently loaded:
Router CBR750: v3.2.16.9, Satellite RBS 750 v3.2.16.6 (no updates)
What is the size of your home? Sq Ft?
1800sq ft
What is the distance between the router and devices?
Xbox(s), PC, Smart TV are between 15 to 30 feet away from the Satellite
Is the drops happening with both wired and wireless devices?
Drop only happens on the wireless devices on the 2nd floor. Tv on the first floor that is "Wired" does not lose connection.
Where in the home is the CBR located? Main or 1st floor centrally is recommended:
CBR is on the first floor.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Try disabling the following and see:
Armor, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).
I have implemented these changes and will follow up after testing the network.
- FURRYe38Oct 21, 2020Guru - Experienced User
Might try the system with out the RBS as well to see if the problem comes at the CBR or not...
Keep us posted...