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Upgrade Your Internet Experience With The Orbi WiFi 6 With Built-in DOCSIS 3.1 Cable Modem
The newest member of the Orbi WiFi 6 family has arrived and it’s packed with features that is designed to meet the growing demands of your home network. The brand new, all-in-one Orbi Mesh WiF...
If you already own a Netgear device be careful. Either register the product under a new email a d pray it doesn’t connect to your other profile. Now I’m stuck and there is zero support 6 months in unless you pay more. $700 for a product and one must pay for support. Look elsewhere.
Sounds like your not registering your products correctly. I have multiple registered devices and get support for each one that I have had reg'd. No extra support needed. Sounds like you may not know what your doing or talking about.
ABCHome wrote:
If you already own a Netgear device be careful. Either register the product under a new email a d pray it doesn’t connect to your other profile. Now I’m stuck and there is zero support 6 months in unless you pay more. $700 for a product and one must pay for support. Look elsewhere.
FURRYe38 wrote:
Sounds like your not registering your products correctly. I have multiple registered devices and get support for each one that I have had reg'd. No extra support needed. Sounds like you may not know what your doing or talking about.
ABCHome wrote:
If you already own a Netgear device be careful. Either register the product under a new email a d pray it doesn’t connect to your other profile. Now I’m stuck and there is zero support 6 months in unless you pay more. $700 for a product and one must pay for support. Look elsewhere.To clarify, the way to register a product is to use this link:
You can add it to whatever else you have registered.
You can use the same email address as everything else. I have more than a dozen products, most if them years old, going back to 2015
But free support last only 90 days. It is really for help during setup. However, the warranty period is at least a year, depending on where you are and local laws. So if something breaks you can initiate the warranty process.
Warranty Information | About Us | NETGEAR
There is one obvious place to ask for technical help after 90 days. You are there already. This community costs nothing.
It even has some input from Netgear's overworked official support people, but the regulars, mostly users with many years' experience, may well know more that anyone sitting in a call centre.
