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Upgraded Orbi router - CenturyLink can no longer connect
Hello community. Having a little bit of trouble here. I had an RBR850 with two satellites connected via ethernet backhaul. Internet always worked like a charm for the past year. Then I recently purch...
It seems there is a bug with the Orbi 960 and 970 Series with CenturyLink PPOE. I switched my ISP to Quantum Fiber since CenturyLink is pushing it heavily in Seattle to switch. Now that I've switched to Quantum (which doesn't use PPOE) I have had no issues. Hopefully Netgear can resolve the bug for other CenturyLink PPOE users.
So I got my replacement RBR960 in from Netgear and the same thing is happening. I plugged my laptop directly into each Ethernet port one at a time on the router. I get an average of 900MB down and the speed test completes successfully on ports 3 and 4. If I try Port 1 (the 2.5G port) and Port 2, the test fails and I get a socket error from speediest.net. I'm really at a loss and not sure why both of these particular Ethernet ports on both routers fails and I am unable to complete the test.
Could you please double check that the 2.5G port is set to "Regular LAN" rather than WAN aggregation?
page 70-71 in the user manual.
https://www.downloads.netgear.com/files/GDC/RBKE963/RBRE960_RBSE960_UM_EN.pdf
This situation is totally unreal. There should make no difference which Ethernet port is used.