NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
CincyNeb
Sep 30, 2025Aspirant
Used Orbi 860 Connection
My friend gave me his Orbi 860 system since his internet company gave him one to work with. I tried to factory re-set the router and it keeps showing up with their old network name., How do I se...
CincyNeb
Sep 30, 2025Aspirant
I did. So, I'm assuming that the paper clip reset wasn't completed correctly? I'll retry.
StephenB
Sep 30, 2025Guru - Experienced User
CincyNeb wrote:So, I'm assuming that the paper clip reset wasn't completed correctly? I'll retry.
Power on the Orbi and let it fully boot. Then hold down the reset button until the power LED blinks amber.
Netgear has a video here:
- https://kb.netgear.com/31486/How-do-I-reset-my-Orbi-system-to-factory-default-settings