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Forum Discussion
Using An Orbi RBK 852 With Hikvision CCTV
I have eight CCTV cameras sited around my house, these are hard wired to an NVR located in my loft which is linked via HDMI to a monitor in my study and an eternet lead runs from the NVR to the study...
mafia2303 wrote:I bought an Orbi and satellite and connected my cctv NVR to the satellite via ethernet, this did not work and although i was getting images from the cameras, they were frozen.All other devices (approx 21) connect to one or other of the Orbi or satellite with no issues.
The Orbi and Satellite are connected wirelessly via a 'dedicated channel'
I agree, it should be necessary to use an extender because the Orbi mesh provides such functionality. It seems that devices connected to your satellite might not have a quality and continuous connection back to the router. Some suggested questions to diagnose:
- Make sure you are you running 4.6.3.16 on your satellite too. Go to http://orbilogin.com/, Advanced tab, Administration / Firmware Update to see.
- How far away is the satellite from your router?
- When you go to http://orbilogin.com/ and click on Attached Devices, does the satellite show "Good" and "5 Ghz" for its connection?
- Can you wire a PC to the satellite and run a speed test using https://speedtest.net/ in a browser?
- Does the same speed test run on a PC wired to the router give similar speed results?
Thank you for the suggestions
1.Yes I am running the latest firmware (4.6.3.16),on both router and satellite
2.Satellite about 20 feet from router on a different floor, this is a modern house with no known issues re thick walls etc
3.Satellite does show "good" and "5Ghz" withinattached devices
4.I cannot do a wired speed test as my pc has not ethernet port (Apple Im afraid) but using a laptop connected wirelessly to the satellite showed a speed of 529mbps and to the router 547mbps
Those stats seems to indicate that there is not a problem with speeds from your satellite so I can't see what could be wrong either. For testing purposes, how about using your powerline thing to connect your NVR in the loft to the satellite in your study?
- If things work well, then that points to a suspect ethernet cable connecting from the NVR.
- If it does not and things were working well when the powerline connected the NVR to the router, then that indicates something between the satellite and the router.
Is this worth doing?- my satellite in my study is on a desk which is about 6 inches away from where the extender would have to be plugged in!
Dont understand how the ethernet cable can be suspect when it is the same one used when using the powerline thing and that works ok.
I also cant see how there can be an issue between the satellite and router since of my 24 devices connected to the wi-fi, 9 are connected to the satellite and with the exception of the CCTV we are discussing no devices have issues.
I think I might take the Orbi back to the retailer and get a replacement, which may or may not resolve the issue.
As a matter of interest, I bought the Orbi from John Lewis with a one year guarantee in October 2021 but when I tried contacting Netgear, they said that I only get 30 days warranty/support and that anything else would be chargeable- I am going to take this up with John Lewis.
Have you tried updating the firmware to the version I linked to?
Its worth a shot, especially if you're thinking of returning it.
Not yet updated the software yet- based on the comments so far there are still some bugs with it so I dont want to update with it and find other issues
So you'd rather return it than try a potentially better firmware?
Its not hard to try the new firmware or even downgrade back if you don't like it or it causes issues.
mafia2303 wrote:Is this worth doing?- my satellite in my study is on a desk which is about 6 inches away from where the extender would have to be plugged in!
It was just a test to bring in the Orbi Satellite->Router wireless connection and see if it still fixes the issue.
Ok thank you, have done this but no difference
No, thats not the reason - I dont want to install the new firmware and make things worse when everything else but my CCTV is working ok and I would rather wait until Netgear officially launch it and (hopefully) it will be properly tested with no bugs
