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Forum Discussion
NGSvensk
Feb 03, 2022Apprentice
V4.6.6.11 Firmware Version and DDNS Remote Access
I have Orbi 850 with V4.6.6.11 firmware and have DDNS setup and I cannot access the Orbi outside of my network. (the app works find though) When I use the DDNS address within my network I can conne...
Mikey94025
Feb 03, 2022Hero
NGSvensk wrote:When I use the DDNS address within my network I can connect fine but outside of my network I cannot.
Is it DDNS not working (resolving your name to your external IP) or is it that you cannot connect from outside your network? The latter can be caused by other, non-DDNS issues. For example:
- What IP address do you get if you ping your DDNS from inside your network?
- If you ping your DDNS name from outside your network then do you get the same IP address?
- How are you trying to connect to your DDNS from outside your network?
- Can you directly connect, using the external IP address instead of your DDNS name, from outside your network?
- Do you have Double NAT? Is your http://orbilogin.com / Advanced Tab / Internet Port / IP Address something like 192.*.*.* or 10.*.*.*? Or is it something else?
NGSvensk
Feb 05, 2022Apprentice
- What IP address do you get if you ping your DDNS from inside your network?My Wan IP Address
- If you ping your DDNS name from outside your network then do you get the same IP address?My Wan IP Address
- How are you trying to connect to your DDNS from outside your network?From computer on another network at another location and my cell phone on cell service
- Can you directly connect, using the external IP address instead of your DDNS name, from outside your network?On wifi within the network it works - On cell service does not work including when I added /start.htm at the end of the ip address
- Do you have Double NAT? Is your http://orbilogin.com / Advanced Tab / Internet Port / IP Address something like 192.*.*.* or 10.*.*.*? Or is it something else?192.***
Any more ideas? As far as I remember this worked fine on the previous version of firmware
- CrimpOnFeb 05, 2022Guru
NGSvensk wrote:
192.***Any more ideas?
This is the problem. An IP address that begins with 192.168 is a "private IP address". DDNS works only with public IP addresses.
The Orbi is almost certainly behind another router.
- NGSvenskFeb 05, 2022Apprentice
My mistake - my internet is a public ip 23.3XX.
Any ideas?