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Forum Discussion

StoneAge-BC's avatar
StoneAge-BC
Aspirant
Oct 05, 2023

WAN IP address changed by ISP

Issue: Every time my network drops, the power goes out, or there is any hiccup in the signal, my modem has to be re-provisioned from the Spectrum side to reconnect, AND I have to reset the Orbi to fa...
CrimpOn's avatar
CrimpOn
Guru - Experienced User
Oct 05, 2023
StoneAge-BC wrote:

Issue: Every time my network drops, the power goes out, or there is any hiccup in the signal, my modem has to be re-provisioned from the Spectrum side to reconnect, AND I have to reset the Orbi to factory setting and do a whole new reset.

This is not acceptable.  I have Spectrum.  When Edison favors us with a power outage, Spectrum service resumes immediately when power is restored.  It is correct that Spectrum provides residential customers with a Dynamic IP address, but Spectrum changes the IP address very seldom (months and months between changes).  Anyway, a change in IP address does not affect service unless the router is forwarding ports or using OpenVPN.  In that case, the protocol is to enroll in a DDNS service so that the router will automatically update the IP address associated with the customer URLs.