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Forum Discussion
ScottD67
Nov 26, 2023Star
WAN stuck on 100m/full
I have an RBR850 with exactly the same issue. I've factory reset (per instructions above), upgraded to the latest firmware (V7.2.6.21), used 3 different CAT5E and CAT6 cables and no matter what devi...
- Dec 28, 2023
Just to close out this thread. I ended up purchasing a used RBR850 to replace the one that one which wouldn't negotiate >100Mbs. That has worked and I can see that I'm getting 2.5Gbs between the modem and my RBR850 and my internet upload/download speeds are back to where they should be. Seem the problem was related to a hardware issue or some type of software/firmware issue that multiple factory resets (following the instructions on this message board) would not take care of.
FURRYe38
Nov 27, 2023Guru
I'd contact NG support and see what can be done:
https://my.netgear.com/support/contact.aspx
https://www.netgear.com/support/contact.aspx
ScottD67
Dec 28, 2023Star
Just to close out this thread. I ended up purchasing a used RBR850 to replace the one that one which wouldn't negotiate >100Mbs. That has worked and I can see that I'm getting 2.5Gbs between the modem and my RBR850 and my internet upload/download speeds are back to where they should be. Seem the problem was related to a hardware issue or some type of software/firmware issue that multiple factory resets (following the instructions on this message board) would not take care of.
- FURRYe38Dec 28, 2023Guru
Thanks for letting us know.
Enjoy.