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Forum Discussion
ScottD67
Nov 26, 2023Star
WAN stuck on 100m/full
I have an RBR850 with exactly the same issue. I've factory reset (per instructions above), upgraded to the latest firmware (V7.2.6.21), used 3 different CAT5E and CAT6 cables and no matter what devi...
- Dec 28, 2023
Just to close out this thread. I ended up purchasing a used RBR850 to replace the one that one which wouldn't negotiate >100Mbs. That has worked and I can see that I'm getting 2.5Gbs between the modem and my RBR850 and my internet upload/download speeds are back to where they should be. Seem the problem was related to a hardware issue or some type of software/firmware issue that multiple factory resets (following the instructions on this message board) would not take care of.
FURRYe38
Nov 27, 2023Guru - Experienced User
I'd contact NG support and see what can be done:
https://my.netgear.com/support/contact.aspx
https://www.netgear.com/support/contact.aspx
ScottD67
Dec 28, 2023Star
Just to close out this thread. I ended up purchasing a used RBR850 to replace the one that one which wouldn't negotiate >100Mbs. That has worked and I can see that I'm getting 2.5Gbs between the modem and my RBR850 and my internet upload/download speeds are back to where they should be. Seem the problem was related to a hardware issue or some type of software/firmware issue that multiple factory resets (following the instructions on this message board) would not take care of.
- FURRYe38Dec 28, 2023Guru - Experienced User
Thanks for letting us know.
Enjoy.