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Forum Discussion
HDTVDinner
May 09, 2022Guide
We are unable to access the RBR750 via web browser or Orbi App
Having the same issue and nothing on the network has changed. We are unable to access the RBR750 via web browser or Orbi App which was working fine. It seems that the unit is functioning but there is...
bp88
May 09, 2022Tutor
Thanks. Seems like an issue with NG having pushed out a new firmware update, and its removal of remote access. I had it turned on, so it should not have been removed according to the release notes, but instead of keeping remote access, it turned into no access.
If anyone has done a factory reset, can you let us know if remote access stays available after the reset with the new firmware?
FURRYe38
May 09, 2022Guru - Experienced User
Remote management I believe was removed a few FW versions back. Has not been seen on new versions of FW and won't be back. I believe NG removed due to security concerns. Any remote access will need to be done thru the Orbi app going forward. So if you were on a version of FW that had it, it will not return with newer versions. Even after a factory reset.