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Forum Discussion
lstargel
Aug 17, 2022Follower
Website Wrong Price in Cart
This has happened twice now. The price of the Netgear Orbi Router + 4 Satellite(RBK755) is listed as $699.99
After adding it to your cart is $799.99
So I called customer service and she told me to go ahead and pay the higher price. Then after I receive the order they would refund the difference. Why would I want Netgear to keep $100 extra dollars of mine? This is crazy. Then have to try to get a refund.
The first time this happened was about 6 months ago. They said they would fix their site. No change has been made to fix this issue.
I've found multiple items that do the same thing on Netgear's website.
1 Reply
I would recommend not placing the order. NG should not be doing this.
I'll pass this on to NG for review.