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Solved
Websites Blocked
Hi. I have the Orbi RBR750 and all of a sudden, a month ago, some websites would not work. I noticed that it was only some e-commerce websites that did not work. I checked online and I found the f...
FIXED! I got my Internet provider to change the modem and then after a factory reset of the Orbi router, all of the websites are now accessible!!! Even though they denied that would fix the problem. Ha!
Thank you everyone for your help!
semiluddite wrote:
Hi. I have the Orbi RBR750 and all of a sudden, a month ago, some websites would not work.
What does "would not work" mean? Any error messages?
Have you confirmed that this is the router rather than a browser?
Browsers are getting increasingly picky about security issues and will block sites that it deems untrustworthy.
Routers rarely exert that sort of control.
Have you tried a different browser?
Hi! My answers are in bold:
What does "would not work" mean? Any error messages? My responses are in bold: These websites have messages and the sites do not load:
- qvc.com: "We're sorry, but QVC.com is currently unavailable."
- macys.com: "Access Denied - You don't have permission to access the requested URL on this server. Reference: 18.8d794668.1702386287.97fcc75."
- puritan.com: "We're sorry. There seems to be a problem with our website..."
- sephora.com: Site will not load.
Have you confirmed that this is the router rather than a browser? Yes. I have tried 3 different browsers, I have cleared the cookies, I have rebooted the router and the modem, and the same error messages come up on my iPad and on my smartphone.
Browsers are getting increasingly picky about security issues and will block sites that it deems untrustworthy.
Routers rarely exert that sort of control.
Have you tried a different browser?
What a puzzle. Notice the two affected devices may be Apple products. Is the "MAC randomizing" feature disabled on these devices?
Are Smart Parental Controls (SPC) or Bitdefender Armor enabled on this system?
Is this something that might show up in the router's logs?
How do I view the activity logs of my Nighthawk router? - NETGEAR Support
ISPs can also do strange things, but usually with email servers. I don't recall reports for commerce sites.
Still might be worth checking. ISPs do try to be "helpful" and to protect customers from nasties. Know anyone on the same ISP to compare notes with?
No, my desktop PC is a Dell and my smart phone is a Samsung, so it's not exclusive to the iPad.
Can someone please help me? I've done the factory reset, clear all browser data, rebooted mt Orbi, changed the password, and the sites are still blocked on all different devices, Windows and Apple. This is because of the Orbi router. I need help!
This is the message that pops up when I try to log onto BJ's Warehouse's website:
Access Denied
You don't have permission to access "http://www.bjs.com/" on this server.
Reference #18.2859c817.1702865908.df516754
