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Forum Discussion
Giuseppe10
Jan 07, 2021Aspirant
Weird Orbi AX6000 network map
I have a Orbi AX6000 system. Bought the 2 pack and then when they released the single router I bought one. RBR/ 2 RBS 850. My system seems to work fine but sometimes my wife's iphone's wifi has tr...
FURRYe38
Jan 07, 2021Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite
Check CTS values are changed to 2347 under Advanced Tab/Advanced Settings/Wireless Settings
Giuseppe10
Jan 08, 2021Aspirant
The firmware version is V3.2.16.22_1.4.9
Modem Netgear Nighthawk CM1100
I have a two story 4,000 sq ft house
I have the router downstairs towards on corner of the house, a satellite in the middle upstairs and the last satellite the opposite side from the router upstairs. Not sure the exact distance but the router and stairs I would think is within 30 feet. The other one upstairs is probably 30 feet from the other satellite but further from the router.
I just tried to see if my firmware is up to date but it keeps giving me an error that it can't update.
Not sure what the CTS is or how to get there. The orbi app doesnt show that or I dont see it. And I dont remember my login to do it on the browser
- FURRYe38Jan 08, 2021Guru - Experienced User
You'll need to log into the RBRs web page to make advanced changes to the system. Can't be done with the orbi app.
If you don't know the log in, you'll need to factory reset the RBR and set it up from scratch using a web bowser. Be sure to write down important information for safe keeping later on.