NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Weird RBR960 Ethernet Port Speed Problems
Hi all, The 1G Ethernet ports 2&3 on my RBR are slow. I noticed that I was getting really slow speeds on my wired SATs recently and started trouble-shooting my jacks/outlets/wiring and inadverte...
I received a replacement RBR960 from support. This time I was a bit more methodical with the setup than I was when I reset my old RBR960. Rather than set it up, connect everything, and restore my backup config, this time I set it up and before anything else, I tested the port speeds. How disappointing to see the same diminished performance on ports 2&3.
And then I remembered reading something about people with the Xfinity XB7 and XB8 modems having issues with the highspeed port, specifically the lower right port that supports 2.5 Gbps.
And for me, if I plug the RBR into that port I indeed get 2.5Gbps performance...mostly, but it also breaks ports 2&3 on the RBR960. I if move the connection to any other of the three 1Gbps ports on the XB7, all is good...other than I'm paying for 2GB and get 1GB!
So there ya go.
The workarounds are:
- live with degraded performance, and to be honest 1000/300 is not bad at all, other than that I am paying for better.
- use wireless backhaul - this also not terrible, just annoying and inconvenient.
- add a small 4-port switch to the 2.5G port for the Satellites - ugh!
Ugh! Hopefully Netgear can fix this. But I fear there will be finger pointing at Xfinity and vice versa and it will go nowhere. Not excited about the small switch workaround. đ
Hi BullMoon cornival FURRYe38 , I just tried testing with my iPad Pro on ports 2 and 3. I am on firmware V.7.2.6.21, as are you. I have the 2,5G port connected to my 10G switch (RBSs connected through that), and the port 1 is connected to a 1G switch for Eth connections that don't go above 1G. So Ports 2 and 3 have been open for me.
Port 2 test -
Port 3 test -
So no issue here. On top of the other suggestions you received here, I would definitely consider a factory reset (save your config file first) and try again., There's a chance this is a hardware issue with your router, but imho that's unlikely. Also, a simpler test that you may not have tried, disconnect the 2.5G and port 1, so nothing is connected to the router. Power cycle the router with a 2 minute wait. Then plug in the iPad and test.
For reference, what model iPad is this? And what version of iPadOS is it running?
Thanks donawalt - super helpful.
I'll give the reset a try when I get a chance after I do the repower. Exasperating to need to do a reset for firmware updates - not the most consumer-friendly design. But maybe not too many "basic" consumers are getting setups like this.
iPad is a mini, most recent with most recent iOS. It's just a handy way to test at different places without lugging a laptop and to bypass my outlets and wiring. My computer and other devices were giving similar results which is what led me to get the iPad adapter.