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Forum Discussion
MarcB376
Jan 06, 2022Aspirant
What A Set Up = Orbi AX1800 RBK353
So i have just managed to by my first wifi 6 Mesh set up. I have purchased a AX1800 WiFi Mesh System (RBK353) Orbi Dual-Band WiFi 6 Mesh System, 1.8Gbps, Router + 2 Satellites. After almost 5 ho...
CrimpOn
Jan 06, 2022Guru - Experienced User
MarcB376 wrote:
So i have just managed to buy my first wifi 6 Mesh set up.
Can anyone comment or help on this as by no means has this setup been easy !!
First off, I always do the initial setup with all of the units in the same room. I would for certain trip and fall down the stairs racing back and forth to press sync buttons, look at lights, etc. If it will not work in one room, then it will never work.
Is there a PC or laptop with an ethernet port that can be connected directly to the router? I find using the web interface much easier and more informative than the 'app'.
As a new customer, you are one of the few who can contact Netgear support for help. (The rest of us saw our 90 days of 'complimentary support' pass long ago. (Mine ended in 2016) There is a link on the registration page to "Contact Support".
- MarcB376Jan 06, 2022Aspirant
Unfortinatly im not really a new customer as i bought the item second hand. It was bought on Jan 2021 and i have just registered everything and it shows i have 2 days left on my "A" Security.
Its now Jan 2022 so my 90 days is long gone and my hardware looks like it will be gone in 2 days time also.
Netgear Customer help did say i could pay for a years tech support.
If this carried on im going to go back to my Old apple Airport as it was far easier and better set up than this.