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What a trainwreck of a design - RBS850 Satellite out of sync while wired
Added a new RBS850 to my exiting RBR50 & 2 RBS850s. Tried all varieties of instructions, most of which differe from each other. None work. Sync button, close, far away, nothing. Right now I hav...
TheHolmes2018 wrote:
Someone help me with this crap or I am done with Netgear. I've invested quite a bit in other NG gear, but this is just pathetic. This is C Level design at its best.
It is not surprising that the add-on satellite has a different firmware version than the packaged system. It has what was current when it was packaged at the factory. That the existing system has not updated firmware automatically is also not surprising, although there is a raging controversy over (a) should Netgear be forcing updates on customers, and (b) whether version 4 is better or worse than version 3.
The general practice when adding a new satellite is to do a Factory Reset on the new satellite and then sync it with the existing system over WiFi using the "Add Orbi Satellite" entry on the web interface home page. Only after getting the satellite to sync over WiFi do most people move on to a wired connection.
Once it has become integrated into the Orbi system, the Firmware Update process should recognize that all components can be updated to the current firmware version.
Heres the kicker, The bad oneV3.2.18.1 then it will work.
I recommend avoiding v4 FW for now.
TheHolmes2018 wrote:
Added a new RBS850 to my exiting RBR50 & 2 RBS850s.
Tried all varieties of instructions, most of which differe from each other. None work. Sync button, close, far away, nothing.
Right now I have it next to the RBR850 WIRED/PLUGGED IN. I boot up and get the blue light. Whether I pressed the sync button or not. Sometimes I get no light at all. However it still shows as out of sync on the admin page. Sometimes it shows as Good briefly, then revets back to 'out of sync' What a failure of a design - this should be plug and play.
So then I look into firmware. Here is another failure - It lists everything out:
Shows the RBR and 2 RBSs as V3.2.18.1. The bad one is V3.2.16.22. Here is the kicker: The current FW version is V4.6.3.9. What the Actual F? It is clearly wrong in all 4 cases, and doubly wrong on the new one. I just bought these frickin' things 3 months ago and they are that grossly out of date? And it is unable to report correctly? And the most basic fundamental aspect of connecting a Slave to a Master doesn't work b/c the FW versions are slightly out of sync? WTF. Is it working but just mis-reporting?
Someone help me with this crap or I am done with Netgear. I've invested quite a bit in other NG gear, but this is just pathetic. This is C Level design at its best.