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What are the known issues with Orbi AX and Sonos?
I setup a new Orbi AX system last month and am very happy with the performance. I have the RBK853, Router and two Satellites. My WiFi speeds are incredible. Having said that I also have a Sonos se...
Thanks for providing their recommendations. It is clearly not specific to Orbi, or even Netgear. Appears to be a collection over a considerable period of time. Imagine having a modern WiFi system that has choices for 2.4G of "b only", "b/g", and "b/g/n"!
MixMaster wrote:It took a couple of times to join the WiFi network but it worked. I have been using it successfully since then so my question is, are there known issues between Orbi AX and Sonos? If so what are they and what should I look out for?
No. There are no "known issues" with regard to Sonos speakers. As you have found, they work with Orbi. My own (highly biased, perhaps condescending) opinion is that some tech support people lack the intellectual and interpersonal skills for the job. I once had a problem with my Spectrum "Tuning Adapter" (required for Tivo). They dispatched a technician who spent six hours at my house. At the direction of Spectrum technical support, he replaced every piece of coax cable. Swapped out FOUR tuning adapters. Called Spectrum tech support again, and again (and again). And finally gave up saying,"I'm really sorry."
In desperation, I made one more call to Spectrum and got a woman who said, "oh, your account isn't coded correctly in the billing system." Click. "Try it now." Problem solved.
I have only one Sonos speaker on my Orbi, and quite like it.
I agree with you. When Sonos support told me there was a punch-list that I needed to verify I said I wasn't going to make changes for the sake of change. Ultimately it came down to power cycling the speakers and waiting two minutes to connect to Orbi. For those interested I am including the list below that Sonos wanted me to check on Orbi.
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Thank you for getting in touch with us.
Here are router settings that need to be verified. You can contact your ISP or the manufacturer of the router for assistance.
a. Auto channel must be set to Off
b. Choose best non-overlapping channel (1,6,11)
c. Set 2.4 Ghz channel bandwidth to 20MHz
d. Both 2.4GHz and 5GHz should be enabled
e. UPnP should be enabled
f. 802.11 band should be set to b/g/n
g. Airtime Fairness should be disabled
h. Multicast should be enabled
i. Disable/Unpause Parental Controls for the Sonos device/s
j. Disable AP or Client isolation
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Thank you for getting in touch with us.
Here are router settings that need to be verified. You can contact your ISP or the manufacturer of the router for assistance.
a. Auto channel must be set to Off
b. Choose best non-overlapping channel (1,6,11)
c. Set 2.4 Ghz channel bandwidth to 20MHz
d. Both 2.4GHz and 5GHz should be enabled
e. UPnP should be enabled
f. 802.11 band should be set to b/g/n
g. Airtime Fairness should be disabled
h. Multicast should be enabled
i. Disable/Unpause Parental Controls for the Sonos device/s
j. Disable AP or Client isolation
Thanks for providing their recommendations. It is clearly not specific to Orbi, or even Netgear. Appears to be a collection over a considerable period of time. Imagine having a modern WiFi system that has choices for 2.4G of "b only", "b/g", and "b/g/n"!