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Forum Discussion

SergeL's avatar
SergeL
Apprentice
Oct 22, 2021

What is a return window for RBK753 from Costco?

With latest broken firmware I feel it's like a last straw. I've purchased mine RBK753 from Costco, and I wonder if Costco return policy accept return after 12 months on routers.

2 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    I've seen costco take back some devices way past a return window. But you'd actually have to ask them to get an idea

    • SergeL's avatar
      SergeL
      Apprentice

      Googled it a bit, seems like routers are exempt from 90 days electronics policy. Some people on Reddit shared a success stories. I'll check Costco inventory for a replacement .


      plemans wrote:

      I've seen costco take back some devices way past a return window. But you'd actually have to ask them to get an idea