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Sean7777's avatar
Sean7777
Aspirant
Aug 11, 2022

Why does my orbi 750 keep dropping my ISP internet connection?

I have the orby 750 router and two satellites. Lately it seems that in the past two weeks, I am periodically experiencing the Internet dropping from my Orbi network. I do not understand why this is o...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Aug 11, 2022

https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/New-RBR750-RBS750-Firmware-Version-4-6-8-5-Released/td-p/2234741/jump-to/first-unread-message


What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

Does the front LED turn on PINK on the RBR when this happens? 

 

What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡

 

What channels are you using? 
Any Wifi Neighbors near by? If so, how many?

 

Something to try:

https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/Enable-Email-Logging-and-Router-Reboots/td-p/2231485/jump-to/first-unread-message