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Forum Discussion
Why Does Orbi RBK853 Have "No connected device found" after latest update
Bought the RBK853 system (RBR850 + 2 associated satellites). Paid $999 for it. You'd think it would work super well. No. Since the latest update, internet works but neither the Orbi app nor the web-b...
What Firmware version is currently loaded?
How was the system updated? Thru Orbi app or using the RBS and RBR web pages?
What browser are you using?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡
What is the Mfr and model# of the ethernet switch in the configuration when ethernet connected?
I haven't seen this with my 8 series on newest version of FW.
Literally no issue until the latest update. Cmon.