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Forum Discussion
WiFi 6 / RBR850 issues
Hi, I have an RBR 850 wired command center and one satellite upstairs. On my MacBook Pro I constantly get an issue with the WiFi connection dropping - unstable connections during zoom calls, my mail g...
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
What OSX version are you using?
- Hi - yes, thx, I’m great with tech but I’m not a techie and the answers were too technical for me to make head or tails of, as much as I appreciated them. 3500 sq ft. MacBook and IPhone drops intermittently. Sonos sometimes fails to connect, then connects if I refresh the app. Previous set up was a straightforward AT&T router. No issues on that, but didn’t have the range or the speed. Now I have the range, but not the consistency of connection. Thanks for any layman help! Simon.
Maybe someone can help you gather this information.
Magicboy wrote:
Hi - yes, thx, I’m great with tech but I’m not a techie and the answers were too technical for me to make head or tails of, as much as I appreciated them. 3500 sq ft. MacBook and IPhone drops intermittently. Sonos sometimes fails to connect, then connects if I refresh the app. Previous set up was a straightforward AT&T router. No issues on that, but didn’t have the range or the speed. Now I have the range, but not the consistency of connection. Thanks for any layman help! Simon.