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Forum Discussion
djbunk
May 28, 2020Aspirant
Wifi 6 Orbi RBS750 satellite 5ghz not working well
TL:DR - Getting different behaviour on 5ghz satellite connection between Iphones and Laptops vs. my Old Pixel 2 phone....Connection doesn't work on the former devices, but it works on the pixel. Sug...
FURRYe38
May 28, 2020Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s). Be sure that CTS and RTS values are changed to 2347 under Advanced Tab/Advanced Settings/Wireless Settings
djbunk
May 28, 2020Aspirant
Hi FURRYe38 -- Thank you for the reply.
-I'm on firmware V3.2.15.25 on both router and satelite. Orbilogin page shows no updates are required since i'm on latest version.
-Cable modem i'm using is a Netgear CM600 (DOCSIS 3.0)
-Router and satellite is at least 30ft if you were to go in a straight line...through 2 plaster ceilings and some walls. Router is on 1st floor and satellite is on 3rd floor. Connection between the two shows status as good and the wired connections to the satellites (on my desktop) are at my maximum speed Speedtest.
I'll try the Coexistence and Preamble modes once my spouse is off their zoom call! Fingers crossed.
- FURRYe38May 28, 2020Guru - Experienced User
Ok. Keep us posted.
- djbunkMay 28, 2020Aspirant
Was just able to just now make those changes. Unfortuatnely there is no change in behaviour between the laptop and the iphone. :(
- FURRYe38May 28, 2020Guru - Experienced User
Try disabling AX mode now.
IF you turn OFF The RBS, just connect to the RBR, do things work better any?
If you haven't factory reset the system since last update, this would be last resort to try.