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Forum Discussion
djbunk
May 28, 2020Aspirant
Wifi 6 Orbi RBS750 satellite 5ghz not working well
TL:DR - Getting different behaviour on 5ghz satellite connection between Iphones and Laptops vs. my Old Pixel 2 phone....Connection doesn't work on the former devices, but it works on the pixel. Sug...
djbunk
May 28, 2020Aspirant
Hi FURRYe38 -- Thank you for the reply.
-I'm on firmware V3.2.15.25 on both router and satelite. Orbilogin page shows no updates are required since i'm on latest version.
-Cable modem i'm using is a Netgear CM600 (DOCSIS 3.0)
-Router and satellite is at least 30ft if you were to go in a straight line...through 2 plaster ceilings and some walls. Router is on 1st floor and satellite is on 3rd floor. Connection between the two shows status as good and the wired connections to the satellites (on my desktop) are at my maximum speed Speedtest.
I'll try the Coexistence and Preamble modes once my spouse is off their zoom call! Fingers crossed.
FURRYe38
May 28, 2020Guru
Ok. Keep us posted.
- djbunkMay 28, 2020Aspirant
Was just able to just now make those changes. Unfortuatnely there is no change in behaviour between the laptop and the iphone. :(
- FURRYe38May 28, 2020Guru
Try disabling AX mode now.
IF you turn OFF The RBS, just connect to the RBR, do things work better any?
If you haven't factory reset the system since last update, this would be last resort to try.
- djbunkMay 28, 2020Aspirant
Disabled AX and same behaviour.
Once unplugged the satellite, I was able to get the laptp to connect 5g to the router two floors down. It was a weak signal (since I was forcing 5g) but it connected right away and I got 40-50 Mbs. The iPhone woudln't connect to 5g presumably because the signal was weak and instead connected 2.4g with with 60+ Mbps.
So, unless there are more suggestions, I'm chalking this to something messed up with the satellite...but am willing to try other things. Thanks for the help thus far. Once I receive the new satellite, I will update if this resolves my issue.