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Wifi drop-outs constantly
Watching this with interest.
I've just bought and installed the Orbi RBK750 setup and facing soul-crushing Wifi drop-outs constantly. At the moment I'm out the best part of $1000 and copping an absolute pasting from my wife and family because our network has stability regressed badly. I'll try the suggestions above and see if anything improves it.
I do wonder if maybe a satellite is too close to the router - would this cause interference, or flip-flopping from one to the other?
For that size of home, you only really need the RBR and 1 RBS. Possible having two RBS maybe causing problems.
4-5 meters is too close for any RBS to the RBR.
See how the system does with just 1 RBS.
Also might consider updating to v.2 manually with the RBS first then RBR lastly:
9 Replies
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?Set 20/40Mhz Coexistence to 40Mhz only.
Thanks for reply.
I'm on Firmware Version V4.6.5.14_2.0.54 on the RBR, Firmware Version : V4.6.5.14 on the RBS.
Modem is a Draytek Vigor 167 in Bridge Mode connected to VDSL FTTN NBN broadband connection. Connection is about 17Mbps UP/50Mbps DOWN and solid as a rock (it's not the internet cutting out).
Home is... uhh... I guess 3500 square feet? Mostly on one level, two rooms downstairs. Timber. Big block.
Satellite 1 is ~15 meters (3 rooms) away from router - it's connected via ethernet cable.
Satellite 2 WAS downstairs (also via ethernet cable) but I have temporarily turned it off as I suspect this was a primary cause of the issue (Sat 2 and Router Wifi overlapping significantly). Whilst this is downstairs, I think it's only 4-5 meters away in a straight line (through a floor of course).
Channels I've got 2.4Ghz using Channel 1, 5Ghz Channel 48.
Minimal Wifi neighbours (I live semi-rural).
The behaviour I have experienced is Wifi devices losing connect for 30 seconds to a few minutes, regularly (multiple times per hour). Streaming TV pauses and buffers - even plain old web-browsing grinds to a halt on (for eg) my iPad before it finds the connection again. Wired devices OK (or mostly OK) as far as I can tell.
Last night I disabled Satellite 2, so will see if that changes the behaviour - one suspicion I have is that devices near or between the RBR and Sat 2 were getting confused the options and flipping between the two. Is this something other users have experienced? I can't seem to get a definitive answer on this even as a possible root cause of the symptoms - only "too much Wifi might cause problems". It would seem to be a re-creatable scenario.
Only other thing I've done is reserved a few IP addresses for the Satellites themselves and selected wired devices that are always connected (printer, NAS, SONOS bridge, etc).
For that size of home, you only really need the RBR and 1 RBS. Possible having two RBS maybe causing problems.
4-5 meters is too close for any RBS to the RBR.
See how the system does with just 1 RBS.
Also might consider updating to v.2 manually with the RBS first then RBR lastly: