NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
WiFi dropping every day. Only reboot helps
Hi all, I do have a problem with my RBR850. Since a few days it is constantly dropping WiFi: on the router everything is OK - no issues but no device can connect getting stuck at "getting IP addr...
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router 📡 and satellite(s)🛰️? 30 feet or more is recommended in between RBR 📡 and RBS 🛰️ to begin with depending upon building materials when wired or wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 🛰
Does this happen with both wireless and wired devices?
What channel configurations are currently set on the router?
What happens if you turn OFF the RBS350s?
Try disabling the following and see:
Armor, Smart Parental Controls or Circle, Traffic Meter.
FURRYe38 wrote:What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
==> I am not sure. I do have a a fiber optic modem without access to it. The modem is connected with RBR via LAN cable.
What is the size of your home? Sq Ft?
==> ~4800 sq ft + I need to cover part of the garden.... another ~5000 sq ft
What is the distance between the router 📡 and satellite(s)🛰️? 30 feet or more is recommended in between RBR 📡 and RBS 🛰️ to begin with depending upon building materials when wired or wirelessly connected.==> RBR and RBSs are connected via LAN. The distances between them are about/up to 100ft. It is not a problem with WiFi coverage.
Does this happen with both wireless and wired devices?
==> Nope. The problem is only with connecting to WiFi. Lan devices work perfectly.
What channel configurations are currently set on the router?
2.4GHz Auto 8
5 GHz 36 + 40 (P) + 44 + 48
What happens if you turn OFF the RBS350s?
==> did not try so far.
Try disabling the following and see:
Armor, Smart Parental Controls or Circle, Traffic Meter.==> Need to find time for it since to many dependencies is there.
alternet wrote:
FURRYe38 wrote:
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
==> I am not sure. I do have a a fiber optic modem without access to it. The modem is connected with RBR via LAN cable.
Let us know the model # of the ISP modem or ONT when you get a chance.
What is the size of your home? Sq Ft?
==> ~4800 sq ft + I need to cover part of the garden.... another ~5000 sq ft
For this size of home, only two RBS would be needed. I have a 5000 sq ft home and only use two RBS. I can get away with one.
What is the distance between the router 📡 and satellite(s)🛰️? 30 feet or more is recommended in between RBR 📡 and RBS 🛰️ to begin with depending upon building materials when wired or wirelessly connected.
==> RBR and RBSs are connected via LAN. The distances between them are about/up to 100ft. It is not a problem with WiFi coverage.
How are the RBS ethernet connected to the RBR? Directly behind the RBR or is there any LAN switch or LAN Patch panel in between them?
What CAT# lan cable is used to connect the RBS to the RBR? CAT6 UTP is recommended here.
Does this happen with both wireless and wired devices?
==> Nope. The problem is only with connecting to WiFi. Lan devices work perfectly.
What channel configurations are currently set on the router?
2.4GHz Auto 8
5 GHz 36 + 40 (P) + 44 + 48
Try channel 1 or 11 on 2.4Ghz. Try 48 on 5ghz.
What happens if you turn OFF the RBS350s?
==> did not try so far.
Please turn the 350s OFF for now.
Try disabling the following and see:
Armor, Smart Parental Controls or Circle, Traffic Meter.==> Need to find time for it since to many dependencies is there.
Ok.