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Forum Discussion
Redlightning88
Jan 27, 2020Tutor
Wifi shows on but nothing connects: Wifi Password is Incorrect
I have an AX setup that replaced an Orbi Pro setup. On the immediately prior AX setup, at least once a day the wifi would just disappear for everything (multiple devices showed no wifi). If I tried ...
Redlightning88
Jan 27, 2020Tutor
20/40 cooexistence is off. 1pv6 is off. It has been set up from scratch since the latest firmware. Every client is the same versus the Pro setup (no new clients). Firmware is the latest one. Same problem as the next to last version except it shows a connection that won't connect vs not showing a connection at all and not allowing a connection. Still using the same security (WPA2), have manually set channels to various. On wired backhaul so distance isn't an issue. I have forgotten the network on multiple devices. Nothing changes. Increasing instability during the course of a day until all devices loose connection.
FURRYe38
Jan 27, 2020Guru - Experienced User
Sounds like the system could be faulty. If you have done resets and configured different things and it won't work well, I would make contact with NG support and ask for additional help and information and also ask about an RMA.
- Redlightning88Jan 27, 2020Tutor
It has already been RMA'd. This is the new unit that is having a variant of the prior unit's fault.
- FURRYe38Jan 27, 2020Guru - Experienced User
So with the RBS turned OFF, your devices are still experiencing this problem?
What happens if you disable AX mode on the RBR.
- Redlightning88Jan 27, 2020Tutor
Correct. Tried the satellite with wired backhaul, wireless backhaul and off entirely.